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Special Upgrade Pricing

Special upgrade pricing is available for PayClock desktop and Lathem time clock customers

Hardware Support

PayClock Online subscriptions require hardware support for each Lathem clock

Hardware Support

PayClock Online requires hardware support for each Lathem time clock terminal. Hardware support provides added peace of mind and comprehensive coverage for any time clock terminal issues that may occur. With hardware support, you receive:

Next Day Hot-Swap Replacement Clock

If your clock goes down, or is damaged, you can rest assured knowing that with a simple phone call an exchange unit will be sent to you within two business days. This no-hassle exchange eliminates the time needed to send in your unit for estimates and repairs.

BENEFIT - You will reduce the amount of down-time in the event of a damaged clock.

Extended Hardware Warranty

The support plan will extend the standard warranty that came with your product. With hardware support, your time clocks will be covered for free parts and labor to repair defects in materials or workmanship.

BENEFIT - You'll save money on repairs that are needed beyond the warranty period.

Unlimited Toll-Free Telephone Support

If you have any questions with the operation or support of your time clock, you will have unlimited access to a trained factory support representative via our toll-free telephone support number.

BENEFIT - You will have quick answers to problems and questions regarding your time clocks.

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If you have any questions please contact our customer service department toll-free at 800-224-1877 Monday – Friday 8am–7pm ET.

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